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Shipping & Returns

Thanks for shopping with us! The following policy only applies to items originally purchased from JonathanGreen.com. If you have questions about your order, please contact our customer service team at orders@jonathangreen.com.


For items not purchased from this website, please contact the original retailer or reseller you purchased from.



  • Free ground shipping now available on orders of $75 or more! For smaller orders, shipping costs are calculated at checkout.
  • We ship orders the same day if placed before 2PM EST (later orders will be shipped the next day).
  • Orders are not shipped or delivered on weekends or holidays.
  • We offer ground and expedited shipping.
  • We only ship to the continental United States. Not all products can be shipped to all states.


  • We offer 30-day free returns for replacement or full refund for items that are damaged or defective (shipping cost included). If damaged by the carrier, please file a claim with them.
  • Online purchases returned for any other reason will be given a refund, minus the cost of shipping.
  • If your items have been used or aren’t in the original packaging, we will give you a refund (minus the cost of shipping) based on the condition of the product.