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Jonathan Green Support Center

Whether you need expert lawn care advice or have questions about your order—we are here to help.

We're Here to Help

Easily find important lawn care or order information by selecting one of the resources below.


Find answers to common questions sorted by category.


View our full shipping and return policy.


Get information on product ingredients and directions.


Ensure accurate coverage with this easy-to-use tool.

Order Help

If you have questions about your order status, refunds, cancellation or other order information—please use this contact information. Your complete satisfaction is very important to us and we are happy to answer any questions you have about your order. Give us a call or send an email and we will be in touch.


If you need lawn care advice, use the contact form below.


Hours of Operation

Monday - Friday: 9 am - 5 pm EDT

Contact Jonathan Green Customer Service

From helping you fix a lawn problem to product advice and information—we are here to help you grow the lawn of your dreams. Please complete this form and attach photos to help us quickly solve your lawn issues.


If you have questions about your order—please use the Order Help contact information above.

Hours of Operation

You can contact us any time but we are only available to respond during these hours. We answer all emails within 1 to 2 business days.

Monday - Friday: 9 am - 5 pm EDT

Saturday - Sunday: Closed